Privacy policy

NEW LIFE SOLUTIONS CO., LTD (hereinafter referred to as "our company") handles users' personal information in the service provided on this website (hereinafter referred to as "this service"). The privacy policy (hereinafter referred to as "this policy") is established as follows.

Article 1 (Personal Information)

We receive, collect and store information you enter on our website or otherwise provide to us. We also collect Internet Protocol (IP) addresses, logins, email addresses, passwords, computer and connection information, and purchase history used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, visit times to particular pages, page interaction information, and methods for leaving pages. We also collect personally identifiable information (including name, email, password and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profiles.

Article 2 (Method of Collecting Personal Information)

When you transact on our website, as part of the process we collect personal information such as your name, address and email address. Your personal information will only be used for the reasons specified above.

Article 3 (Purpose of collecting and using personal information)

The purposes for which the Company collects and uses personal information are as follows.

For the provision and operation of services
To provide our users with ongoing customer assistance and technical support
To enable us to contact our visitors and users with general or personalized service-related notifications and promotional messages;
To create aggregate statistical data and other aggregated and/or inferred non-personal information that we or our business partners use to provide and improve our respective services;
To comply with applicable laws

Article 4 (Change of purpose of use)

We will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is relevant to the purpose before the change.
If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

The purposes for which the Company collects and uses personal information are as follows.

Our company is hosted on his Wixcom platform. Wix.com provides an online platform for selling products and services to customers. Your data may be stored through Wix.com data storage, databases and generally his Wix.com application. Store your data on secure servers behind firewalls.
All direct payment gateways provided by Wix.com and used by us comply with the standards set by PCI-DSS as administered by the PCI Security Standards Council. This is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
1. When it is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the individual.
2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
3. When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned When there is a risk of hindrance.
4. When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission.
  1. Including provision to third parties in the purpose of use
  2. Items of data provided to third parties
  3. Means or method of provision to third parties
  4. Stop providing personal information to third parties at the request of the person
  5. How to accept the request of the person
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be a third party.
1. When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
2. When personal information is provided along with business succession due to merger or other reason.
3. When personal information is used jointly with a specific person, that fact, the items of personal information to be jointly used, the scope of joint users, and the use of the users. When the person is notified in advance of the purpose and the name of the person responsible for the management of the personal information, or when the person is placed in a state where the person can easily know it.

Article 6 (Disclosure of Personal Information)

When requested by the person to disclose personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.
1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
2. When there is a risk of significant hindrance to the proper implementation of our business
3. In case of violation of other laws and regulations
In principle, notwithstanding the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

If the user's own personal information held by the company is incorrect information, the user shall correct, add or delete personal information (hereinafter referred to as "correction, etc.") to the company according to the procedures specified by the company. ) can be claimed.
If the Company receives a request from the user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information concerned without delay.
If the Company makes corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user without delay.

Article 8 (Suspension of use of personal information, etc.)

The Company may suspend or delete the use of personal information (hereinafter referred to as (hereinafter referred to as “suspension of use, etc.”), we will conduct the necessary investigation without delay.
If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will stop using the personal information without delay.
If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., it will notify the user without delay.
Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. costs a large amount of money or other cases in which it is difficult to suspend use, etc., necessary alternative measures to protect the rights and interests of the user If it is possible to take this alternative measure, it shall be taken.

Article 9 (Changes to Privacy Policy)

The contents of this policy may be changed without notifying the user, except for laws and regulations and other matters stipulated otherwise in this policy.
Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact point for inquiries)

For inquiries regarding this policy, please contact the following contact point.

Company name : NEW LIFE SOLUTIONS CO., LTD
Address : 〒2250002 1-13-10-407, UTSUKUSHIGAOKA, AOBA WARD YOKOHAMA CITY, KANAGAWA, JAPAN

CEO : HIROSHI HAMAGUCHI
Email address : contact@new-life-solutions.com